For U.S orders, processing usually takes 1–3 business days. For international orders, processing usually takes 3–5 business days. During peak periods or promotions, processing may take a little longer.

For U.S orders, estimated transit time is usually 4–7 business days after processing. For international orders, estimated transit time is usually 7–14 business days after processing. Delivery times may vary depending on the carrier, destination, weather, or customs delays.

Yes. Dresses are one of the main categories at Jevya. We offer styles for everyday wear, casual outings, weekends, and special occasions.

Jevya offers a growing collection of fashion and lifestyle products, including dresses, tops, sweatshirts, hoodies, jackets, accessories, mugs, blankets, phone cases, posters, and canvas prints.

Standard shipping is $4.95 for orders under $100.

Yes. We offer free shipping on orders of $100 or more.

Yes. Once your order ships, you’ll receive a shipping confirmation email with tracking information. Tracking may take 24–48 hours to update after the package is handed to the carrier.

We accept returns on eligible items within 30 days from the date your order is marked delivered. Items must be unused, unworn, unwashed, in original condition, with tags and original packaging.

with your order number, the item(s) you want to return, and the reason for the return. If your return is approved, we’ll provide return instructions and the correct return address.

For regular returns, the customer is responsible for return shipping. If the item is damaged, defective, or incorrect, we will provide a prepaid return label or reimburse reasonable return postage where applicable.

Please contact us within 7 days of delivery and include photos of the item, packaging, and shipping label. We’ll review the issue and arrange a replacement, exchange, or refund as appropriate.

Once your return is received and approved, refunds are issued to the original payment method within 10 business days. Please allow additional time for your bank or card issuer to post the refund. If 15 business days have passed since approval and you still have not received your refund, please contact us.

We accept Visa, Mastercard, American Express, Discover, JCB, PayPal, Apple Pay, Google Pay, and Shop Pay. Availability may vary depending on your country, device, or browser.

You can contact us at support@jevya.com. Our support hours are Monday to Friday, 9:00–17:00 MT, and we typically reply within 24–48 hours.