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Welcome to Jevya. These Terms of Service describe the rules and conditions that apply when you access our website, browse our store, place an order, or use any services provided by Jevya.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced here, such as our Shipping Policy, Return and Refund Policy, and Privacy Policy.

If you do not agree to these Terms, please do not use our website or purchase products from our store.

1. Store Information

This website is operated by Jevya.

Jevya
1295 Aikins Way
Boulder, Colorado 80305
United States
Email: support@jevya.com

2. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products, website, or services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our website or purchasing from Jevya.

You must not transmit viruses, malware, harmful code, or any destructive technology through our website. Any breach of these Terms may result in immediate termination of your access to our services.

3. Products and Services

Jevya offers women’s wellness, body-care, lifestyle, shapewear, body-support apparel, comfort accessories, and related products through our online store.

We make every effort to display product images, colors, sizes, descriptions, and details as accurately as possible. However, we cannot guarantee that your device display will show colors or details exactly as they appear in person.

Product availability, prices, descriptions, and promotions may change at any time without notice.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis.

4. Wellness and Product Disclaimer

Jevya products are intended for general wellness, comfort, lifestyle, and body-support use only.

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, health condition, or medical concern.

Any information provided on our website, product pages, advertisements, or marketing materials is for general informational purposes only and should not be considered medical advice. If you have any medical condition, skin sensitivity, circulation issue, pregnancy-related concern, or health-related question, please consult a qualified healthcare professional before using any body-support, compression, shaping, or wellness product.

Individual results, fit, comfort, and product experience may vary from person to person.

5. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store.

You agree to promptly update your account, billing address, shipping address, email address, payment information, and other details so we can complete your transactions and contact you if needed.

Jevya is not responsible for delayed, lost, returned, or undeliverable orders caused by incorrect or incomplete information provided by the customer.

6. Orders, Payments, and Verification

When you place an order through our website, you agree that all information provided is true, accurate, and complete.

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to suspected fraud, unauthorized activity, pricing errors, product availability, payment issues, shipping restrictions, or violation of these Terms.

If we cancel or modify an order, we may attempt to notify you using the email address or billing information provided at checkout.

All payments must be authorized and successfully processed before an order can be fulfilled.

7. Pricing, Promotions, and Errors

We reserve the right to update product prices, shipping rates, discounts, promotions, and product availability at any time without prior notice.

Occasionally, information on our website may contain typographical errors, pricing errors, inaccuracies, or omissions related to product descriptions, availability, promotions, offers, shipping charges, delivery times, or other details.

We reserve the right to correct any errors, update information, cancel orders, or refuse orders affected by inaccurate information, even after an order has been submitted.

8. Shipping and Delivery

Shipping times, rates, and delivery estimates are described in our Shipping Policy.

Delivery times are estimates only and are not guaranteed. Shipping may be affected by order processing time, carrier delays, customs clearance, weather conditions, holidays, incorrect addresses, or other circumstances outside our control.

International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges required by their local authorities unless such fees are clearly collected at checkout.

9. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, cancellations, and damaged item claims are handled according to our Return and Refund Policy.

For hygiene reasons, certain products such as shapewear, underwear, intimate apparel, bodysuits, and personal-care items may have limited return eligibility if they have been opened, worn, washed, used, or removed from original packaging.

Please review our Return and Refund Policy before making a purchase.

10. Third-Party Services and Tools

Our website may use third-party services, tools, applications, payment processors, shipping providers, analytics tools, marketing tools, or other integrations to operate our store and provide services to customers.

Your use of third-party services may be subject to the terms and policies of those third parties. Jevya is not responsible for the content, accuracy, availability, security, practices, or policies of third-party websites or services.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Jevya.

We are not responsible for reviewing or evaluating third-party content, websites, products, services, or policies. Accessing third-party links is at your own risk.

12. User Comments, Feedback, and Submissions

If you send us reviews, comments, ideas, suggestions, photos, feedback, or other submissions, you agree that we may use, edit, publish, reproduce, translate, and display them for business, marketing, product improvement, or customer service purposes, unless prohibited by applicable law.

You agree that your submissions will not violate any rights of a third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You also agree that your submissions will not contain unlawful, abusive, obscene, misleading, harmful, or malicious content.

13. Prohibited Uses

You are prohibited from using our website, products, or services:

  • For any unlawful purpose.
  • To violate any international, federal, state, provincial, or local laws or regulations.
  • To infringe upon our intellectual property rights or the rights of others.
  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others.
  • To submit false, misleading, or fraudulent information.
  • To upload or transmit viruses, malware, or harmful code.
  • To collect or track the personal information of others without permission.
  • To interfere with or bypass website security features.
  • To place fraudulent orders or engage in payment abuse, chargeback abuse, or unauthorized transactions.

We reserve the right to terminate your use of our website or services for violating any prohibited use.

14. Intellectual Property

All content on this website, including text, product descriptions, images, graphics, logos, icons, design elements, page layouts, and website materials, is owned by or licensed to Jevya and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, sell, or exploit any part of our website or content without prior written permission from Jevya.

15. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

By using our website or placing an order, you acknowledge that we may collect, process, and use your information as described in our Privacy Policy.

16. Disclaimer of Warranties

Our website, services, and products are provided on an “as available” and “as is” basis, unless otherwise stated.

We do not guarantee that our website will be uninterrupted, secure, error-free, or available at all times.

To the fullest extent permitted by law, Jevya disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Jevya and its owners, employees, partners, suppliers, service providers, contractors, or affiliates will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.

This includes, but is not limited to, damages related to lost profits, lost revenue, lost data, replacement costs, product misuse, website errors, shipping delays, personal expectations, or reliance on any information provided through our website.

Some jurisdictions do not allow limitations of liability, so some limitations may not apply to you.

18. Indemnification

You agree to indemnify, defend, and hold harmless Jevya, its owners, employees, contractors, suppliers, service providers, and affiliates from any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or third-party rights.

19. Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will still be enforceable to the fullest extent permitted by law, and the unenforceable portion will be considered separate from these Terms. The remaining sections will continue to remain valid and enforceable.

20. Termination

These Terms remain effective unless and until terminated by either you or Jevya.

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or engaged in unlawful, abusive, or fraudulent activity.

21. Governing Law

These Terms of Service and any separate agreements under which we provide products or services shall be governed by and interpreted in accordance with the laws of the State of Colorado, United States, to the extent permitted by applicable law.

22. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.

It is your responsibility to review this page periodically. Your continued use of our website after changes are posted means you accept those changes.

23. Contact Information

If you have any questions about these Terms of Service, please contact us:

Jevya
1295 Aikins Way
Boulder, Colorado 80305
United States
Email: support@jevya.com